Our Challenges

Culture and Heritage institutions are complex businesses. We have many roles to play in society, from being Galleries, Libraries, Archives, Museums or a combination of all. There are many facets to how we operate, entertain and educate.

Below are some of the challenges that we face, where you could apply innovation. And of course, you may have discovered other challenges that we have yet to address. We want to hear your solutions! Apply here.

Experience

Our visitors are a big deal to us. With over 4 million visitors to Galleries, Libraries, Archives and Museums annually in New Zealand, we’re always looking for new ways to enrich visitor experiences. Some example areas of exploration include:

  • How do Culture and Heritage Institutions create a more multi-lingual experience for visitors?
  • How can Culture and Heritage Institutions improve the wayfinding experience for visitors? Especially for institutions with multiple sites?
  • How can Culture and Heritage Institutions create more opportunities for dialogue between visitors and GLAM staff or curators?

 

Enterprise

GLAMs are complex businesses, we provide a range of services including: cafés, gift shops, venue hire, event management, ticketing, tours, scientific and historic research, repatriation, security etc. Some example areas of exploration include:

  • How could Culture and Heritage Institutions streamline their venue hire and event management systems?
  • How can Culture and Heritage Institutions create better staff inductions and learning opportunities for staff?
  • How can Culture and Heritage Institutions better track their collections and objects without having to individually tag them?

Community

The communities that we serve are just as important as the taonga we protect and preserve. Some example areas of exploration include:

  • How can Culture and Heritage Institutions create a more inclusive experience for visitors with cognitive, developmental, intellectual, mental, physical or sensory accessibility needs?
  • How can Culture and Heritage Institutions enable more New Zealanders to participate in important and difficult conversations within GLAMs; such as discussions about post-treaty settlements etc?
  • How can Culture and Heritage Institutions encourage and inspire life-long learning for different age and community groups?

 

Good for the Planet

As organisations tasked with protecting and sharing New Zealand’s taonga – extending our role as kaitiaki to the natural resources we use in our operations, and the communities we serve, is a natural extension of our work. Some example areas of exploration include:

  • How can Culture and Heritage Institutions improve our operational practices to have a better environmental impact?
  • How do we invent sustainable solutions that care for the natural environment?

 

And you may have discovered other challenges that we have yet to address. We want to hear it! Apply here.